Warranty

CORE Action Sports products are covered under warranty for hardware failure due to manufacturer errors. All warranties will be void if this product is modified in any way. Poor maintenance, apparent external damage or wilful damage, misuse or incorrect installation will not be covered by our warranty. We will not warranty or replace any product that is not purchased directly from CORE Action Sports or an official recognised stockist. Proof of purchase must also be provided with any warranty claim.

Warranties on our products can only be processed if you have a proof of purchase and you are the original owner. If you have any issues that are valid, contact the retailer from where you purchased the product to process your warranty claim. Alternately please contact us directly and we will assist you with your issues.

STUNT SCOOTERS

DECKS

3 months manufacturer's warranty.

This will cover:

• Snapping or visible cracking of the deck.
• Visible paint of finish defects out of the box.
• Function of the deck.

This will not cover

• Any damage caused by misuse or abuse to the deck. (Grinding Unwaxed Surfaces such as curbs or ledges)
• Scratching, fading of paint or anodising over time.
• Damage to the headset cups due to incorrect installation.
• Modifications to any part of the deck.
• Apparent external damage or wilful damage, misuse or incorrect installation.

Please note: Scooter decks are subject to extreme pressures and stress. To increase the life expectancy of your deck, avoid constantly jumping to flat and make all attempts to land smoothly, minimising the shock to the deck. 

All Scooter decks are prone to failure due to the nature of the use, it’s a by product of the sport. Decks are constantly put under extreme pressures and grinded on extensively which can weaken the product over time. 

WHEELS

90 day manufacturer’s warranty.

This will cover:

• De-hubbing of the PU tire from the wheel core.
• Warping or deformation of the hub bearing housing.
• Extreme chunking of the PU due to manufacturer error.

This will not cover

• Wheel bearings. 
• Apparent external damage or wilful damage, misuse or incorrect installation. 
  
• Flat spots (Squaring a wheel) This falls under misuse of the wheel. 
• Standard wear and tear from daily use.
• Damaged caused by grinding
  
  *Flat spotted wheels are caused by improper use of the brake, Skidding on the wheel or power sliding and therefore not covered by any manufacturer warranty. 

TITANIUM BARS

30 day manufacturer’s warranty.

This will cover:

• Cracking of welds
• Paint defects

This will not cover

• If bars have less then 40mm of fork tube inside the bars
• If you modify or cut your bars
• Scratching or chipping of paint
• Misuse of your bars
• Bending or cracking due to misuse or poor landing
• Apparent external damage or willful damage, misuse or incorrect installation

Titanium bars are a light-weight specialised product for use by smooth and proficient riders. Landing incorrectly, throwing bars from any height or dropping will damage the bars. This is not covered by the warranty.

ALUMINIUM BARS

30 day manufacturer’s warranty.

This will cover:

• Cracking of welds
• Paint defects

This will not cover

• If bars have less then 40mm of fork tube inside the bars
• If you modify or cut your bars
• Scratching or chipping of paint
• Misuse of your bars
• Bending or cracking due to misuse or poor landing
• Apparent external damage or wilful damage, misuse or incorrect installation

Aluminium bars are a light-weight product for use by smooth and proficient riders. Landing incorrectly, throwing bars from any height or dropping will damage the bars. This is not covered by the warranty.

CHROMOLY BARS

90 day manufacturer’s warranty.

This will cover:

• Bending or breaking of bars
• Snapping of top Bar Compression

This will not cover

• If bars have less then 40mm of fork tube inside the bars
• If you modify or cut your bars
• Scratching or chipping of paint
• Misuse of your bars
• Snapping of Bar Compression due to poor construction/Loose bolts 
• Bending or cracking due to misuse or poor landing
• Apparent external damage or wilful damage, misuse or incorrect installation

FORKS

90 day manufacturer’s warranty.

This will cover:

• Breaking or bending (excluding the axle)

This will not cover

• Breaking or bending of the axle
• Misuse or poor set up
• Any modifications to the fork
• Apparent external damage or wilful damage, misuse or incorrect installation

CLAMPS

90 day manufacturer’s warranty.

This will cover:

• Breaking or clamp body

This will not cover

• Cross threading the bolts
• Snapping bolts
• Stripping of the bolt heads by using rounded-off Allen keys
• Scratching of paint or anodizing.
• Apparent external damage or wilful damage, misuse or incorrect installation

BRAKES

30 day manufacturer’s warranty.

This will cover:

• Snapping or Cracking of the Brakes Structure 

This will not cover

• Cross threading or rounded bolts
• Snapping bolts
• General Wear of Nylon from braking 
• Wear from Excessive force from incorrect installation

NYLON REPLACEABLE DECK ENDS 

30 day manufacturer’s warranty.

This will cover:

• Snapping of the overall structure 

This will not cover

• General Wear from Grinding 
• Dented or Miss-shaped Edges 
• Rounded Axle Nut locking system 
• Wear from Excessive force from incorrect installation

EXCLUSIONS

Grip Tape, Grips, Headsets and Bearings are consumable products and are not covered under warranty unless received in a non-functioning or defective state. These have a standard statutory life expectancy of a minimum 14 days from purchase. If any of the above products “fail” within 14 days, the manufacturer will agree to replace the product.

 

SKATEBOARDS

COMPLETE SKATEBOARDS

6 months manufactures warranty.

This will not cover

Normal wear and tear in the form of:

• Tail or nose wear from dragging your skateboard
• Damage due to impact on curbs or other objects
• Damage from extreme temperature changes, water, or moisture
• Warping as a result of exposure to heat, snow, rain, or immersion in water
• Edges chipping or cracks from impact to foreign objects
• Stress cracks in the surface plies that are not deemed to be defects and do not affect the structural integrity of your skateboard

Breaks due to:

• User error in assembly of your skateboard or components
• High impact tricks
• Any sort of intentional breakage
• Physically modifying your skateboard (chopping, drilling, etc.)
• Grip tape replacement or repair 

PROTECTION

HELMETS

180 day manufacturer’s warranty.

All CORE helmets are made from a light impact absorbing material called EPS (Expanded Polystyrene). It is designed to compress, break and crack upon major impact, so your head doesn't! Your helmet is not designed to withstand multiple serious impacts and you MUST replace your helmet after one serious impact. Although the helmet exterior may look perfectly fine from the outside the EPS structure may be compromised following a heavy impact. Please replace your helmet after a heavy impact for your own safety.

This will cover:

• Manufacturing defect

This will not cover

• Damaged caused by use

PADS

90 day manufacturer’s warranty.

This will cover:

• Manufacturing defect

This will not cover

• Damaged caused by use